A psychologist at the Harvard Business School, Amy Cuddy, has been studying “first impressions” for more than a decade. According to her research, 80% to 90% of a first impression is based on two subconscious questions we and the people we meet ask ourselves:
- Can I trust that this person has good intentions towards me?
- Is this person competent?
In other words, if a person’s first impressions of you are friendly, competent and trustworthy, they are more likely to feel comfortable around you and open up to you. And it can happen in as little as three seconds.
Some practical guidelines to making a good first impression include:
- BE PREPARED