Archive for: November, 2020

ONE PERCENTERS…… that build a culture of excellence

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I was most interested to learn from a family in my church about their recent holiday in another state. Even more so when they had taken the time to visit a very well known church in that state. I asked them what was it that impressed them most about the church and what could we learn from them.

Their reply surprised me. It was the carpark attendants that impacted them and would even prompt them to return to the church again. They told of how the carpark attendants:

  • warmly greeted them.
  • helped direct them to a convenient section set aside for newcomers.
  • escorted them to the church foyer, whilst holding